24/7 · Whitby & Durham Region
Contact Us
Locked out right now? Call. Everything else on this page can wait until after you are back inside.
Talk to a person
Two Numbers, Answered 24/7
No dispatcher, no ticket, no “someone will call you back”. The person who answers can quote the job.
Local · Whitby & Durham
Fastest route to a technician. Answered day, night, weekends and holidays.
Toll free · Anywhere
Use this if you are calling from outside the local area or from a landline plan.
Calling us
What To Have Ready
Two minutes of preparation turns a vague call into an accurate quote.
Where you are. Not just the city — the street, and for a vehicle the level of the garage or the row of the lot. Location vagueness is the single most common reason an arrival takes longer than the estimate we gave.
What is actually happening. Whether the key is lost, broken off, or simply on the wrong side of the door. Whether the lock turns but nothing happens, or will not turn at all. Whether the door has been forced. Each of those is a different job.
What kind of door or vehicle. House, apartment, storefront, warehouse. For a car, the year, make and model — this determines almost everything about an automotive job, including whether it is one we can do at all.
What proof you can show. Photo ID with the address for a home, registration and ID for a vehicle, or evidence of authority for a business or a rental. If it is all locked inside, say so on the phone and we will agree what works before anyone drives anywhere.
Coverage
Where We Go
Mobile service — there is no counter to drive to.
Whitby
Downtown, Port Whitby, Taunton, Williamsburg, Rolling Acres, Pringle Creek, Lynde Creek and Blue Grass Meadows. Typical arrival twenty to forty minutes.
Brooklin & rural north
Brooklin, Ashburn, Myrtle Station, Columbus and the concession roads. Longer drives, and we tell you honestly how much longer.
Durham & eastern GTA
Oshawa, Ajax, Pickering, Courtice, Bowmanville and Port Perry. If you are somewhere in Durham that is not listed, call and ask.
Hours & response
When We Answer, And What It Costs
The phone is answered twenty-four hours a day, seven days a week, including statutory holidays. That is the whole point of an emergency trade and there is no separate after-hours number to find.
After-hours and holiday work costs more than a weekday afternoon. That is true of every trade in Ontario and any locksmith who claims otherwise is recovering it somewhere else on the invoice. The difference is that you hear the after-hours number on the phone, before we dispatch, not when the work is finished.
Non-urgent work — rekeys, upgrades, commercial maintenance, spare keys — is cheaper booked during the day, and we will tell you that rather than sending someone out at eleven at night for a job that could wait until Tuesday.
Typical response times
✓ Whitby & Port Whitby — 20 to 40 minutes.
✓ Brooklin — 30 to 50 minutes.
✓ Rural concessions — 45 minutes or more, weather depending.
✓ Oshawa & Ajax — 30 to 50 minutes.
✓ Bowmanville & Port Perry — 45 minutes or more.
✓ Life-safety calls — prioritised above everything else.
If a child or a pet is shut inside a vehicle, call 911 first. Then call us.
Booking Non-Urgent Work
Rekeys, lock upgrades, spare car keys, security assessments and commercial maintenance are all better booked in advance. You get a daytime rate, a scheduled window rather than an estimate, and we arrive with exactly the right hardware on board.
For businesses and landlords with several properties, tell us that on the first call. We can hold a key schedule for your sites, which turns a future midnight call about one door into a five-minute job.
And if you are not sure whether you need a locksmith at all — a door that sticks, a key that is getting stiff, a smart lock nobody can administer — describe it. Sometimes the honest answer is that it is a carpentry job, or a two-dollar battery.
Questions
Frequently Asked Questions
Do you have a shop I can come to?
No, and deliberately. We are fully mobile, with key machines, cylinders, hardware and diagnostic equipment in the vehicle. Almost nothing in this trade should require you to drive somewhere with a broken lock in a bag.
Do you answer at night for real?
Yes, twenty-four hours including holidays. The person answering can quote the job rather than taking a message.
How do I know how much it will cost?
You get a range on the phone before we drive out, based on the job you describe. If what we find is materially different, you hear about it before any work starts.
What payment do you take?
We invoice every job in writing with the business name on it. Cash-only with no paperwork is the hallmark of the operations this industry is known for, and it is not how we work.
Can you come out for something small?
Yes. Mailboxes, sheds, cabinets, padlocks, a single spare key. These are the jobs nobody else wants to drive out for, and they take minutes.
I am outside Durham Region. Can you still help?
Call and ask. We will tell you honestly whether the drive makes sense for your job or whether you would be better served locally.
Service area
We Come To You
We are a mobile service — there is no shop counter to drive to. Whitby is our home base, and we cover Durham Region and the eastern GTA, day and night.
Not on the list? If you are anywhere in Durham Region, call and ask.
▸ Pringle Creek
▸ Lynde Creek
▸ Blue Grass Meadows
▸ Ashburn
▸ Myrtle Station
▸ Columbus